2022 Archives
December 2022
Would You Hire a Job Applicant with “Stay Away” Tattooed on His Face?
By: Glenn Shepard
Category: Hiring & Interviewing
Intended Audience: Managers only
Overview: When you interview job applicants, do you focus more on their looks, or their qualifications? A shocking study found that attractive women were over 7 times more likely to be called in for an interview. In this month’s Leadership Lesson, Glenn explains how companies prevent that from happening.
November 2022
A Dysfuctional Family Thanksgiving
By: Glenn Shepard
Category: Management & Leadership
Intended Audience: Managers only
Overview: Did you grow up with a loving, supporting, nurturing family where everybody got along? If you did, you could be in the minority. It’s easy to joke about dysfunctional families of origin, but it’s no joke that your employees can still be affected by toxic family members they only see once a year during the holidays.
October 2022
How to Encourage Employees to Grow without Letting Them Set Themselves Up for Failure
By: Glenn Shepard
Category: Management
Intended Audience: Managers only
Overview: Most people are not content with who they are, and want to be a better version of themselves in the future. But most will never become the person they want to for one of two reasons:
1. Deep down inside, they don’t believe they can be.
2. They’re just not willing to do the work to become that person
September 2022
How to Get Stubborn, Narrow Minded, Hard Headed People to Accept Change
By: Glenn Shepard
Category: Management
Intended Audience: Managers, Front Line Supervisors, and Small Business Owners
Overview: Did you know that Wrigley’s chewing gum started out making soap? Or that Nintendo was in the hotel business? Or that Play-Doh was invented at the request of Kroger to clean smut off walls? Change is part of every successful business. In this lesson, Glenn explains how to get people to accept it.
August 2022
Why It’s a Mistake to Try to Be Your Employees’ Friend
By: Glenn Shepard
Category: Management
Intended Audience: Management Only
Overview: Have you ever tried to train a first-time supervisor who wanted to be their employees’ “friend”? It’s always a train wreck. In this program, Glenn explains why – and how to explain it to people who don’t “get it”.
July 2022
Forgiving Yourself When You’ve Done Something Really Stupid
By: Glenn Shepard
Category: Success
Intended Audience: Everyone
Overview: Do you have a harder time forgiving yourself than forgiving others? Most high achievers do because anger is a motivator. And because high achievers hold themselves to a much higher standard than they hold others to. In this Leadership Lesson, Glenn explains why this can be so damaging to your career and personal relationships – and how to change it.
June 2022
Why Your Work Ethic Matters More Than You Think – Even If Your Job is Only Temporary
By: Glenn Shepard
Category: Careers
Intended Audience: Younger Staff Members
Overview: Do you want to get a raise and promotion without doing more work? It’s possible to do so by simply asking one question. On this program, Glenn explains what it is and why it changes how your company values you.
May 2022
Why You Always Praise in Public and Correct in Private
By: Glenn Shepard
Category: Management
Intended Audience: All Supervisors
Overview: What do you think about the Will Smith slap of Chris Rock? Did you see actress Olivia Wilde being served with child support papers by Jason Sudeikis on stage? They can get away with that craziness in Hollywood, but it’s a career killer when you’re in management.
April 2022
Is a Two Week Notice Still Expected?
By: Glenn Shepard
Category: Careers
Intended Audience: Everyone
Overview: Can you imagine one of your employees getting on the P.A. system and telling your customers that you employ perverts and racists? That’s exactly what one woman did – and she even posted a video of herself doing it on TikTok. You’ll hear her rant on this month’s Leadership Lesson. (We bleeped out all the expletives, so it’s safe to listen with others.)
March 2022
The $1,000,000 Cover Letter
By: Glenn Shepard
Category: Careers
Intended Audience: Managers Only
Overview: Even with a historic labor shortage, you still have to know how to get a company’s attention when you want to get hired. In this special edition, Glenn shares a cover letter technique so powerful that TWO publishers offered him $5,000.00 for it. If you or someone you know is looking to make more money, make sure to listen to every word of this one.
February 2022
Three Power-Robbing Phrases Should Avoid
By: Glenn Shepard
Category: Assertiveness Skills
Intended Audience: Managers Only
Overview: What you say matters as much as how you say it. But when you’re in a leadership position, it matters even more. In this month’s Leadership Lesson, we look at three common phrases that everybody uses, but that you should never use when you’re in management.
January 2022
How to Start Believing in Yourself… Even When You Have a Hard Time Believing in Yourself
By: Glenn Shepard
Category: Growth
Intended Audience: Everyone
Overview: Do you know someone who’s their own worst critic and has a hard time accepting compliments? Have you ever wondered why it’s easier to believe the bad stuff people say about us than it is to believe the good stuff? In this month’s Leadership Lesson, we dive into that.
